Dr. Teresa De Fazio has over 25 years of experience in various academic and management roles which have always focussed on ensuring a positive and inclusive learner and staff experience. Her employment history includes industry and university teacher training, academic development, languages pedagogy, intercultural competence training, student engagement, mentoring, online learning and teaching pedagogy, curriculum renewal and development, and student retention. Dr. De Fazio is also an active community member and Board Director participating actively to ensure opportunity and social connection through various activities. A passionate advocate for multiculturalism, she was appointed as Commissioner for the Victorian Multicultural Commission for two terms by the Victorian Government. Her training and resource development work spans academia, the community sector, corporate entities and state Governments. Teresa has worked as a consultant on a range of projects and initiatives and enjoys the challenge of consultancy work. She has presented at numerous conference and professional development seminars locally, nationally and overseas.Teresa has a diverse publications record (from books and papers to reports) in the areas of learning, academic development of students, teacher education, online distance learning, retention and student engagement.